Privacy Policy

Overview

At SwiftAICo, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our AI voice automation services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information: Name, email address, phone number, and business details when you interact with our services.
Voice Data: Voice recordings and transcripts (with explicit consent) for service optimization.
Usage Data: Information about how you use our platform, including call analytics and performance metrics.
Technical Data: IP address, browser information, device details, and cookies.

How We Use Your Information

To provide and improve our AI voice automation services
To personalize your experience and enhance user interaction
To analyze service performance and make improvements
To communicate important updates and information
To provide customer support and technical assistance
To comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your information:

End-to-end encryption for data transmission
Regular security audits and vulnerability assessments
Strict access controls and authentication protocols
Continuous monitoring and threat detection
Regular backups and disaster recovery planning

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing
Object to data processing
Request data portability

Cookies and Tracking

We use cookies and similar technologies to: